STAGE 1: PRELIMINARY NEEDS ANALYSIS
We begin with a preliminary needs analysis to learn more about you and your property, and facilitate planning. The needs analysis involves:

• Meeting with key contacts and stakeholders
  
• Discussions regarding market needs, vision and demographics
  
• Development of operational budget, objectives, program and service goals

STAGE 2: FACILITY DEVELOPMENT
There are many important decisions to be made regarding the structure, interior design and equipment for your spa or wellness centre. With the end result of an effective, efficient, unique, and profitable facility in mind, all of the pieces of the puzzle must be carefully selected to create an exquisite experience for your guests.

STAGE 3: PROGRAM DEVELOPMENT
In this phase of the project, LifeWorks proposes spa and wellness menus and services. We believe in providing multi-dimensional programming – spa and wellness systems that go beyond fitness classes, manicures and pedicures. In our experience, a full-service spa and wellness program appeals to a wide spectrum of your target audience, attracting guests from all demographics and walks of life.

A spa and wellness centre is an essential amenity and critical attraction that is vitally important to the success, marketability and profitability of your resort. We work with you and your marketing team to provide you with the information you need to market and promote the spa and wellness centre effectively.

STAGE 4: OPERATIONS
LifeWorks manages all aspects of your wellness program. Partnering with us provides you a complete management system, effectively expanding your organization to include our team of experts. You can be confident knowing your facility and program is managed by professionals, has the benefit of LifeWorks years of experience and success and has a reduced liability risk.

LifeWorks manages the various components of the your spa and wellness operations including but not limited to: operating systems, sales, best practices, policies and procedures, risk management, staffing, program and service development and customer service.

STAGE 5: MAINTENANCE: ON-GOING PROGRAM EVALUATION
A LifeWorks managed program is a ‘living program’ that changes and grows along with you, your quests and your resort. We work along side you and members of your team to continually review the success of the services and the guest experience. This allows us to consistently make adjustments to tailor the program to ensure it aligns with your goals and objectives.