Case Study

A company approached us with a unique challenge – develop a program which can promote health and wellness for over 600 employees spread over two provinces and 6 cities. With a budget and clear objectives in mind we got started.

Step 1: Needs Analysis – our first step was to learn more about the people – by performing a needs assessment through written self administered surveys online and through a random selection of face to face meetings in a few key locations. It became evident through the needs analysis that increased awareness and hands on education and training in health and wellness was an essential first step for this group.

Step 2: Facility Considerations – given the remote nature of the workplace a traditional approach to ‘facilities’ had to be abandoned for this client. Instead we had to think outside the box, and with the help of onsite managers we were able to initiate a unique programming which either didn’t require space (i.e. could be done in any space) or made use of lunch rooms and conference rooms.

Step 3: Budgetary Evaluation – we encouraged the executive team to provide us with a clear budget from the onset so we were able to consider the needs and unique nature of this client in the development of their program.

Step 4: Program Development and Implementation – once we had a clear understanding of the unique challenges facing this group and their specific needs, keeping the budget in mind we started the process of program development. We developed a series of lunch and learns and workshops which spoke to the challenges and concerns addressed by employees during our needs analysis. The employer work with us and their onsite managers to ensure staff had the flexibility in the schedules to permit attendance. From the development of content to the facilitation style and provision of educational materials – all details were carefully managed.

Step 5: Program Evaluation – once the sessions were complete we asked participants to let us know how we did. Through surveys and verbal feedback we were able to summarize and evaluate the success of the program and make course corrections where needed for the next stages of the program.

Step 6: Ongoing Client Support – throughout all stages of the process we gathered input from the executive and provided them with feedback and support. At the completion of the program we were able to report back to the Executive on the success of the program and provide them with statistics measuring the impact and ROI.